Our surgeries are run by an appointment only system, you can book appointment by telephone, face to face or via your online account. We now offer telephone consultation appointments.
Telephone consultation appointments, which can be pre-booked. Problems suitable for telephone consultations maybe ongoing sick notes, medication reviews, discussing hospital referrals (if you have previously seen the GP), test results and follow up appointments. If you feel your issue could be dealt with over the telephone and would not require you to be seen by the GP, please ask the reception staff to book you into a telephone consultation appointment.
Extended Hours appointments: There are 4 hubs within Rotherham which now offer appointment from 6.30pm – 8pm weekdays and 8am – 11am Saturday & Sunday. The hubs are located at Broom, Dalton, Dinnington & Kilnhurst. You can access GP’s, ANP’s, nurses, Health care assistants and pharmacies. If you would like to be seen during these time please ask the receptionist to book you into one of the hubs. Physio first appointments are also available from several practice throughout Rotherham, this is an excellent service if are suffering from Chronic or acute joint pains, strains/sprains etc. These appointments can also be booked using the Rotherham Health App.
Appointments can be pre-booked up to 4 weeks in advance for a specific Doctor. There are also a number of appointment released by the computer each day to be book on the day. If there are no routinely bookable appointments available for the day you require the following procedure should be followed.
Ring at 8am for an appointment on the same day.
Check with the receptionist if an appointment with the Nurse Practitioner is appropriate.
If you are unable to get an appointment and you feel you need to be seen urgently, please explain your situation to the receptionist and they will speak to the Dr/Nurse Practitioner for further advise. You maybe direct to another service if this is appropriate ie Hub appointment, A&E etc.
Although the majority of morning appointments will be on the day appointments for acute/urgent problems and afternoon appointments will be predominantly pre-bookable.
You are welcome to see any of our doctors. If you prefer to see a particular doctor of your choice, we will try to accommodate your wishes, though you may have to wait slightly longer for an appointment.
As you can appreciate we try to run to time, however sometimes delays are unavoidable. To help us run to time we have a policy that if you are 10mins or more late for your appointment then you will have to re-booked another time.
If you are too ill to come to the surgery and you require a visit at home, please call the surgery before 10am. Home visits take up much more of a doctor’s time than a consultation in the surgery, so if you are mobile please come into the surgery to be seen. Home visits are reserved for bed bound patients and should not for transport issues.