We expect that patients will understand that appointments are for one person only. If you wish to discuss more than one condition, or need another person to be seen, please ask the receptionist to make you a double appointment (or two appointments) as appropriate, as this means the doctor can devote the necessary time to you and also cuts down on waiting times for other patients. If you request an emergnecy appointment, you may be asked to give details of your illness and your telephone number to the receptionist, in order that you may be given telephone advice by the doctor. Please do not abuse this facility as it means that the clinicians have to cut down on pre-booked appointments.
Patients should attend for their appointment at the arranged time. If you decide later that you don’t need the appointment you have made or if something crops up to prevent you attending, please let us know – it only takes a minute – so that we can then offer the appointment to someone else.
You may choose to book your appointment online but before you can use this facility you must contact the surgery and register. You will be given an ID code and password which will enable you to use the online facility.