What can you do online?
Access to your Health Records
From the 31.10.2023 if you have an online account, you will now have access to see all the information within your health record automatically. If you are over 16 and have an online account, such as through the NHS App, NHS website, or another online primary care service, you will now be able to see all future notes and health records from your doctor (GP).
This means that you will be able to see notes from your appointments, as well as test results and any letters that are saved on your GP records. You will only be able to see information from when you register at the Practice. For most people, access will be automatic, and you won’t need to do anything.
Your doctor (GP) may talk to you to discuss test results before you are able to see some of your information on the app. Your doctor (GP) may also talk to you before your full records access is given to make sure that having access is of benefit to you. There might be some sensitive information on your record, so you should talk to your doctor if you have any concerns.
These changes only apply to people with online accounts. If you do not want to have access to your health information in your online account, you can opt out by letting the reception staff know.
The NHS App, website and other online services are all very secure, so no one is able to access your information except you. You’ll need to make sure you protect your login details. Don’t share your password with anyone as they will then have access to your personal information.
You can visit www.nhs.uk/gp-record for more information
Order repeat prescriptions
Did you know you can now order your repeat prescriptions online by registering with us to use the service. This would save you time, by not having to come into surgery or contact the pharmacy. You can check the status of your prescription to see if it has been done, order medication up to 7 days before it is due. Also if you nominate a chemist your prescription will either go electronically or be collect by your chosen local pharmacy. This will help reduce over ordering.
Make or cancel appointments
You can make and cancel appointments online.
View your summary information & medical records
You will be able to see your summary information (medication, allergies & adverse reactions)
You can also view your detailed coded information within your medical records, including test results.
How can I register for online access?
There is now two different sites for you to access your information:
NHS Heath APP detailed above
Registering for SystmOne (Our clinical system)
If you would like to register for online service please complete the registration forms and you must bring photo ID with you.
Under 11yrs old
Parents can have full proxy access up to 11yrs old to all services. When the child reaches the age of 11 it will be restricted to only online appointments, repeat prescription requests and summary care record. To Register for online services for a child under 11yrs old please complete the following form:
11 – 16yr old
Restricted proxy access to online appointments and repeat prescriptions only. If parents are requesting additional access rights then the child would need to be assessed for competency. The child can have their own access or grant proxy access to parents if there are deemed competent by the GP (taking into consideration coercion and understanding this will be in place until they turn 16yr old or they request removal of services). This will be assessed on a Case by Case basis. When the child reaches 16yrs old the proxy access will be switch off and the child should be given their own access which should be applied for using the over 16yrs form.
Proxy Access form to be completed by both parent and Child, and both must present with completed form and ID. To request access for your child who is aged 11-16yrs of age please complete the following form:
Over 16yrs old
Own access unless patient lack capacity as determined by the GP. All patients over the age of 16yr should complete the following form to request access to online services.